TEPA

TEPA Northeast Certification Exam - Level I

Instructions:
This is a 60 question multiple choice exam. All multiple-choice questions are listed on this page. After you have completed all questions please click the SUBMIT button at the bottom of the page.
If you have left any questions blank they will be counted wrong. If you realize that you mistakenly left a question(s) blank, you can answer the question(s) and re-click the SUBMIT button within 24 hours for credit.
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1. What is the function of the BPU, PSCs or Public Utility Commissions?


2. NYISO stands for?


3. What is the function of organizations like NYISO or PJM?



4. What is the role of a competitive Energy Supplier such as an ESCO or REP?



5. It’s ok to only promote providers that pay in advance when making comparisons.
6. What are load profiles?



7. What is the difference between a kW and a kWH?



8. Many medium to large customers have IDR meters. IDR means what?


9. Is an IDR a Smart Meter?
10. What states fall under the PJM electric grid system?


11. RMR stands for what?


12. What are RMR charges?


13. Why would a customer not pass an Energy Suppliers credit check?



14. What does LEED stand for?


15. If a client asks you how you are paid, how would you respond?


16. If a client asks you what your fee is, what is your response?


17. What is a mil?



18. Which of the factors below are important in choosing an electric rate?



19. Pick the organization that is a regulatory agency governing the energy markets for their respective state or region?




20. What does GRT represent?


21. DR mechanisms respond to explicit requests to provide relief on the electric grid. What does DR represent?


22. What should be considered when determining an appropriate broker margin?



23. Why is a customer charged an ETF for canceling a fixed price contract?


24. If a customer asks for a bid from a provider that your firm does not have a broker/consultant agreement with, what is your response?



25. It is ok to call yourself a broker when you only work with one provider.
26. What does HUD stand for?


27. Why is HUD important?


28. How does HUD information help the Energy Supplier?



29. What were some of the goals when TEPA was founded?




30. What does FERC stand for?


31. FERC is a ________ agency


32. FERC's primary responsibilities include:



33. Which is typically the most costly class of Natural Gas services provided by an Energy Supplier?



34. What type of clauses should a Broker/Consultant advise his/her client about when comparing Supplier’s contracts?



35. Which of the following are valid examples of Force Majeure?



36. In the process of renewing a client, you are told that business is great and they will be adding a second shift next month.
What if anything should you consider when providing renewal options.



37. When comparing prices between different suppliers, the lowest price is always the best option for your client
38. Who is paying a Broker for services they provide?


39. Which product is the best for a customer with a very low risk tolerance?


40. Which product is the best for a customer with a very high risk tolerance?


41. For customers working with Brokers, whose primary responsibility is it to educate the customer about Suppliers' contracts?


42. If a Broker/Consultant is being paid directly by the customer, is it also acceptable for them to add a fee to the Supplier’s price without the customer knowing?
43. When getting an all-in Fixed price from suppliers, which of the following components should be among the ones included?




44. An Electric Block & Index product is best for customers who…


45. A Natural Gas Fixed Basis + Henry Hub Settle product is best for customers who…


46. The Broker bears the most risk in an energy transaction?
47. After analyzing a potential client’s bill, you determine that they already have a 3rd party supplier but you have a contract option that will reduce the current rate by over 20%. What is the next step to take regarding this clients energy supply?



48. Prior to signing a 4 year fixed rate electric contract your client asks, “Is the fixed rate guaranteed for the entire term and will never change”? How should you answer this question?



49. After reviewing a potential customers bill, you determine that they have not chosen a 3rd party supplier and you can offer a 24 month supply contract that will lower their supply rate over 20%. Prior to signing the contract, the client advises you that they are considering moving in the next six months.


50. What does NITS stand for?


51. What is utility consolidated billing?


52. It is illegal for a 3rd party supplier to adjust the rate on a fixed rate contract.
53. What is an auto renew clause?


54. You should always recommend the lowest price contract option to a client regardless of the term.


55. When considering longer term contract options (e.g. 5 years)…


56. What is Bandwidth when referenced in an energy supply contract?


57. Negotiating unlimited bandwidth protects the client from material change/deviation penalties
58. By law, all 3rd party suppliers must adjust for changes in transmission and other ancillary charges as soon as they are made public allowing customers the ability to make an apples to apples decision when choosing a 3rd party supplier.
59. If a 3rd party supply contract is found to deliver 25% savings after reviewing a single monthly bill, it is acceptable for a broker/consultant to guarantee the customer will save money.
60. When conducting a RFP for a client, one of the suppliers advises you that they just updated their pricing model to account for an upcoming increase in capacity costs. This adjustment resulted in the supplier no longer being the lowest quote.
What actions should you take before presenting contract options to the client?




Please make sure you have answered all questions before clicking "Submit".